Delivery · Principle 12 of 33

Async Updates

Progress is communicated asynchronously, not in meetings.

Two chat panels. Left, marked with a red cross: the client asks How long will it take? and Where's the result?, 3 days ago, with no reply. Right, marked with a green tick: the developer posts Checkout is live, here's how it looks: with a screenshot, and the client replies with a thumbs up
The async update replaces the status meeting entirely.

Writing is the delivery communication layer. Every work session produces a written artifact — not a meeting, not a call, not a Slack ping asking "how's it going?"

Write After Every Session

After each work session, the developer posts an update. What got done. What's next. What decisions were made and why. A screenshot, a link to the deployed feature, a short paragraph of context. Simple.

The client sees progress continuously. No waiting for a weekly status meeting. No "any updates?" emails because the update is already there. The async update replaces the status meeting entirely.

What Goes in an Update

Keep it concrete. "Implemented the checkout flow. Stripe integration is working in staging. Still need to handle the webhook for failed payments — doing that next." Link to the deployed change if possible. Attach a screenshot if it's visual. Flag blockers explicitly: "Blocked on: need the production API key from the client."

Avoid vague updates. "Worked on the backend" tells nobody anything. Name the thing. Show the thing.

Decisions Get Captured in Real-Time

When the developer documents a decision right after making it, the reasoning is still fresh. "Went with approach X because Y" — that context lives in the thread forever. Six months later, someone asks why — the answer is already there. No reconstructing half-remembered conversations.

This also protects both sides. When the client asks "why did we do it this way?", the answer is already in the thread. No defensiveness needed. Just a link.

The Compound Effect

Updates accumulate into a project history. After three months anyone can scroll back and see every decision, every feature shipped, every blocker resolved. That's more useful than any retrospective. It's real-time documentation that writes itself as a side effect of working.

Next: Quality Gates